Racecargifts.com.au Problems & No Reply

[ssar]

Racecargifts.com.au Problems & No Reply

Trying to redeem a rally car passenger ride experience from racecargifts.com.au purchased through Cudo, and it seems racecargifts no longer operates - have not received any reply nor contact from them regarding our queries.

Have attempted to contact them the last few weeks (Feb 2012) via their:
1) Listed email address: [email protected]
2) Website contact form at: http://racecargifts.com.au/index.php?id=7
3) Phone: 1300 733 122 (which only goes to a message bank)

We have also contacted Cudo who promptly replied and suggested we contact Racecargifts.com.au, which I had attempted to do already and have since attempted to do several more times.

Have found a couple of other references to them on Aussie websites but not many, will look into domain & whois lookup information, as well as re-contact Cudo to chase it up further, hopefully for a full refund now (by the looks).

Anyone else had any dealings with them?

 

[WAMF]

ssar, Did you pay by credit card? If so, call your cc provider right away and have the charge reversed.

 

[ssar]

Update: After re-contacting Cudo they promptly replied and gave us a full refund for this voucher purchase back into our Cudo account, which is good service, cheers to them.

Racecargifts.com.au themselves, however, seems like a company to avoid.

 

[Dan]

ACCC was the next step

 

[globaleagle]

Kudos to cudo!

 

[Chip and Chase]

ACCC was the next step

No. ACA then ACCC.