Silvertails.net database & sql errors 21Mar14

  • We had an issue with background services between march 10th and 15th or there about. This meant the payment services were not linking to automatic upgrades. If you paid for premium membership and are still seeing ads please let me know and the email you used against PayPal and I cam manually verify and upgrade your account.
  • We have been getting regular requests for users who have been locked out of their accounts because they have changed email adresses over the lifetime of their accounts. Please make sure the email address under your account is your current and correct email address in order to avoid this in the future. You can set your email address at https://silvertails.net/account/account-details
  • Wwe are currently experience some server issues which I am working through and hoping to resolve soon, Please bare with me whilst I work through making some changes and possible intermittent outages.
  • Apologies all our server was runing rogue. I managed to get us back to a point from 2:45 today though there is an attachment issue i will fix shortly. Things should be smooth now though

ssar

Bencher
Hopefully others have seen these errors today/recently too:
Got some database error when trying to access the main homepage earlier.
And some sql error when trying to save my footy tips.
Tho they seem intermittent / not happening right now.
Don't like seeing such when there's a tipping comp for $ involved.
Shrug, hopefully it's rare.


This what the sql error said when attempting to save tips earlier, btw:

---

MyBB SQL Error

MyBB has experienced an internal SQL error and cannot continue.

SQL Error:
1136 - Column count doesn't match value count at row 1
Query:


Please contact the MyBB Group for support.

---
 

Dan

Kim Jong Dan
Staff member
Administrator
Tipping Member
Just removed the error as it can cause security issues to have it exposed.

The front-end errors are because I have been making changes to the database configuration to lower its memory footprint.

As for the tipping comp, that shouldn't happen.

I am pretty sure the error is simply because you caught us in the middle of a SQL server restart.

However can you please double check and make sure your tips enter correctly now?
 

Dan

Kim Jong Dan
Staff member
Administrator
Tipping Member
@ssar can you please try to re-enter them?
 

ssar

Bencher
Yea, it seemed to save my earlier tips ok, and I got the relevant pm.

Just edited them slightly and saved tips again, seemed to work and new pm OK.

Cheers.
 

Dan

Kim Jong Dan
Staff member
Administrator
Tipping Member
Ok cool. it was because it was due to the reboot cycles on the database server. I try to do them at least impact times but it was desperate measures this evening my time
 

globaleagle

01100111 01100101
Staff member
Premium Member
Tipping Member
Hi dan,

hope you get over your flu soon.


Had a few bad gateway errors this morning and the site seems kinda slow.

taking a bit to go between forums and for a reply to go through.

These things usually fix themselves up but as you are sick....I bet you'd love to have something to do!
 

Dan

Kim Jong Dan
Staff member
Administrator
Tipping Member
Yes aware of it, been battling with an issue on the servers for about 6 hours now.
Not sure what the cause is at the moment hoping it settles itself
 

Dan

Kim Jong Dan
Staff member
Administrator
Tipping Member
Resume normal transmission. I found the cause of the issue

I made some changes to one of the tables yesterday. The change was to make the advertising table change storage to innodb, which theoretically should have made things faster because it is written to on every page load, and with the previous storage engine of myISAM this means the table is locked everytime for the write to the table, innodb means just the one row is written to and should be faster, I guess because the write is so insignificant it doesn't really matter to have the whole table lock, though innodb functioning poorly means there is a chance that table needs some fine tuning.

Anyway load is going down on the server now pretty quickly and pages are loading at much more their normal speed
 

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